Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the average shipping time for furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture pieces, delivery may take 10-14 business days as we use specialized carriers to ensure your items arrive safely.
Do you offer a warranty on Warmnest products?
Yes, all our furniture items come with a 1-year limited warranty covering manufacturing defects in materials and workmanship to give you peace of mind.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Are your materials sustainably sourced?
At Warmnest, we prioritize the planet. We partner with suppliers who use FSC-certified wood and eco-friendly textiles whenever possible to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.